Case Study LEGAL DATA INGESTION

ABOUT CUSTOMER

(Legal Services Client) is one of the leading legal organizations in California, United States.  

CHALLENGES

(Legal Services Client) shifted to a work-from-home setup due to the pandemic.  The Client wanted to organize the onboarding of the information and data into a standardized process which could dynamically handle what potentially can be anomalies. 

Additionally the Client also had several business lines which all have specific needs. Each of these business lines had their own requirements which needed to be applied. 

This many to many business cases created a logistical challenge in onboarding customers and customer turn over. 

WINS 

Through an iterative design process between the client and Telligens’ architects, a flexible solutions began to emerge.

THE ARCHITECTURE INCLUDED:

• Azure Windows Virtual Desktop

Set up Azure Virtual Desktop (formerly Windows Virtual Desktop) in minutes to enable secure remote work. Provide the familiarity and compatibility of Windows 10 with the new scalable multi-session experience for your end users and save costs by using existing eligible Windows licenses. Manage your end-to-end Azure Virtual Desktop deployment alongside other Azure services within the Azure portal.

• Hosted PBX

  A hosted PBX (Private Branch Exchange) is a telephone switching system that’s accessible over a network in the cloud. Because it’s cloud-based, access to this telephony solution happens entirely over the internet, cutting down on hardware and software costs.

An IP PBX is managed off-site, practically eliminating expensive infrastructure, software, and training. Cloud PBX platforms can be deployed quickly without additional configuration. Since it’s cloud-based, maintenance is non-existent.

WHO IS TELLIGENS?

Telligens is a trusted Managed Services Provider with its office located in California, USA. Our team of experts has implemented in a variety of Industries including, Healthcare, Insurance, Manufacturing, Financial Services, Media, Pharmaceutical, Retail, and others. 

TALK WITH A SPECIALIST

If you would like to talk with a Telligens Specialist about your particular scenario, don’t hesitate to reach out to us. You can write us an email: letstalk@mkvaoutsourcing.com